Senior Leadership

Traci Ross

Executive Director

Traci has over twenty years of experience working in human services, specifically child welfare and non-profit business administration.Traci recognizes the need for early prevention services to ensure that every child reaches their full potential and has dedicated her career to doing so.

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Traci’s strengths reside in program and organizational development and strategic planning.  Since joining L.E.A.P. in 2015 as the Director of Head Start/ Early Head Start programs, she has instituted a professional development model for all staff that is strength based, builds on skills, and allows for mentoring opportunities within the leadership pyramid of Head Start.  Traci has led her team to develop five year program goals that are data driven, and focus on community and family engagement. She has built collaborative partnerships with local area school districts to assist in efficient delivery of services.  Traci spearheaded her team to build a program based on current community assessment data that meets the needs of children and families today.  Traci secured grant that allowed the program to teach effective health literacy skills in the areas of physical, dental and mental health. Traci also instituted a leadership project which led to the renaming and rebranding of the agency to improve the agency’s exposure in the community.  Traci is also a mentor to new Head Start Directors through the New Director Mentor Program with the Office of Head Start National Office of Program Management and UCLA.

Previous to Traci’s work with L.E.A.P., she created a mentoring program that assists middle school children with successful transition to high school culture.  She rebuilt a failing group home for teens by rewriting the current program to include research and evidence based methods of care and treatment and used positive methods of behavior modification and effective crisis intervention.  She then expanded this work to five other group homes and assisted in the opening of two new community group home programs with the same expectations.

Traci’s volunteer accomplishments include serving on the executive committee of three non-profit boards: The Council for Prevention of Saratoga County, Warren-Washington Association for Mental Health, and the Tri-County United Way.  Traci also serves on an ad hoc fundraising committee for Make a Wish of Northeast, New York.
Traci holds a baccalaureate degree in psychology and health services from State University of New York College at Oswego.  Traci is also a Fellow with the UCLA Anderson School of Business Management.

Traci resides in Washington County with her husband, Michael, and dog, Bella.

Mary Jarvis-Caro

Director of Human Resources

As Human Resources Director, Mary is responsible for providing strategic guidance and leadership for all aspects of the human resources function and establishing a vision and direction for the full complement of core human capital programs, policies and services.

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This includes providing leadership and direction in the development of HR policies that promote maximum effectiveness in the L.E.A.P. workforce while supporting the L.E.A.P. mission. Mary advises the Executive Director and other senior agency officials on human capital management in support of the implementation and execution of key agency programs. Mary has served in a leadership capacity overseeing the human resources office since joining L.E.A.P. in 2005. In April of 2014, Mary assumed the role of HR Director where she was instrumental in creating and launching the HR structure for the organization. Prior to joining L.E.A.P., Mary had been a Customer Service Manager at Reliable Racing Supply for many years. In 2009 she achieved certification from Adirondack Community College in conjunction with The College of St. Rose in the Society for Human Resources Management Learning System. She earned a Professional in Human Resources (PHR) accreditation in June of 2010 from the Human Resources Certification Institute (HRCI) and a Society of Human Resource Management Certified Professional (SHRM-CP) accreditation in October of 2015. She is a member of the Society of Human Resources Management (SHRM), SHRM Advocacy Team, the Capital Region Human Resources Association (CRHRA) and the Adirondack Human Resources Association (AdkHRA). Mary lives in Schuylerville with her husband Edward and is a mother of one and grandmother of three.

Emily Fagle, MBA

Director of Finance

Emily is a non-profit professional with over ten years of experience in the human services and environmental protection sectors

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With an MBA from Simmons University, Emily has an interest and expertise in financial and operational management as well as strategic planning. She has a passion for working for mission driven agencies that impact the local community. Emily was born and raised in Glens Falls New York, where she relocated to in 2018 with her husband Rob and their two dogs, Cooper and Rosie.