Employment Counselor, Youth

Location: Cambridge Head Start Center, Cambridge, NYPosted 10/3/2022

Agency-wide Responsibilities:

It is the understanding and expectation of this organization that all employees will take the opportunity to contribute to the overall success and mission of the agency above and beyond the basic requirements of their job.  The following are general responsibilities of all L.E.A.P. employees:

  • Adhere to the agency’s policy on confidentiality both within the Agency and community and adhere to all Agency and program policies and procedures.
  • Work closely with all staff to ensure an integrated approach and provide comprehensive services to clients, children and families.
  • Utilize professional reading, writing and communication skills in order to carry out the necessary job requirements.


L.E.A.P.’s Employment Counselor is directly responsible to the Career and Family Services Program Director, the Employment and Training Assistant Director, and the Senior Employment Counselor. The Employment Counselor works with the Program Director to serve customers and ensure that the Employment and Training program is in compliance with Federal and State regulations, required performance measures, developed Plan requirements, as well as, all rules, regulations and requirements of all funding sources administered through the Career and Family Services Department.

$19.98/hr | 52wks/yr | 35hrs/wk | Receive 35 hours of personal time on day one, and accrue paid sick time every pay period!

Enjoy a host of affordable benefits options, including health, optional dental and vision insurances; 17 paid holidays each year; off with pay December 24th – January 1st; contribute to the well-being and success of Washington County, NY residents!

Typical work activities will include but not be limited to the following:

  1. Establish, respect and maintain confidentiality of the agency, its employees, its customers both within the agency and the community, in accordance with agency policies and procedures and applicable state and federal laws.
  1. Provide customer service per program policies, procedures, requirements and Career and Family Services Program Director requests.
  1. Ensure that all program and agency policies and procedures are adhered to in the selection and enrollment process of customers into programming options.
  1. Deliver youth employment and training services as defined through various funding sources such as TANF (Temporary Assistance for Needy Families), Youth Connections, and others as available.
  1. Recruit for and case manage youth in the local GED/ TANF/ WIOA program.
  1. Ensure that all monthly, quarterly and yearly program reports are compiled and submitted according to program rules, regulations and compliance while adhering to reporting guidelines.
  1. Maintain a customer management system that ensures proper planning and efficient operation of all programs within the department as required and requested by the Career and Family Services Program Director and/or Assistant Director of Employment and Training.
  1. Enter and track, in real time, all customer activity/service in OSOS (One Stop Operating System)
  1. Deliver TAA (Trade Adjustment Assistance) and ATAA (Alternative Trade Act Assistance) services to eligible affected customers.
  1. Employ the Trade Act Tracker to monitor and case manage enrolled customers.
  1. Deliver re-employment services and 90-day follow-up as appropriate to customers who are UI (Unemployment Insurance) claimants.
  1. Track and report UI customer data and activity in OSOS and REOS (Re-employment Operating System).
  1. Deliver job readiness training workshops to individuals receiving assistance through the Department of Social Services through the Roadmap/ SSI/ SSDI program.
  1. Assist in providing the full range of Career Center services to walk-in customers.
  1. Identify and work closely with other resources and resource providers both in and outside the local community, including social service agencies, public and private schools, youth service agencies, workforce investment board/programs and all other appropriate services.
  1. Maintain a positive and active public relations effort within the community in order that the program’s philosophy and goals are better understood.
  1. Attend upon request all staff and other appropriate meetings, trainings and conferences some of which may require out of town travel and evening/overnight attendance.
  1. Demonstrate the ability to maintain appropriate workplace behavior of customers at all times.
  1. All other duties assigned by the Employment and Training Assistant Director.



  1. Minimum B.A./B.S. in Human Services, Behavioral Science, Education or other related field or an Associate’s Degree and three years of experience in a related field or High School Diploma and five years of experience in a related field.
  2. An understanding and knowledge of adult, youth, elderly, dislocated workers, etc. employment needs within Washington County and the surrounding areas.
  3. Basic Computer Skills
  4. Communication and People Skills
  5. Organizational Skills


This job description is not intended to be all inclusive. The employee will perform other reasonably related agency duties as assigned by the Career & Family Services Program Director.

L.E.A.P. reserves the right to revise or change job duties or responsibilities as the need arises.  This job description does not constitute a written or implied contract of employment

To Apply:

Please send your resume and a letter of interest to Nancy Warnock, MS.Ed., Program Director, Career & Family Services and Roberta Davis, BS, Assistant Director, Employment & Training, with a reference to the position in the subject line.

Email: [email protected] and [email protected]

LEAP is an Affirmative Action | Equal Opportunity Employer
LEAP is invested in Employee Wellness and Diversity, Equity, and Inclusion initiatives.

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