Job Title: Community Care Resource Coordinator
Department: Career and Family Services
Location: Broadway Program Suite
Reports To: Career and Family Services Program Director
Grade Scale: Tier 5
It is the understanding and expectation of this organization that all employees will take the opportunity to contribute to the overall success and mission of the agency above and beyond the basic requirements of their job. The following are general responsibilities of all L.E.A.P. employees:
- Adhere to the agency’s policy on confidentiality both within the Agency and community and adhere to all Agency and program policies and procedures.
- Work closely with all staff to ensure an integrated approach and provide comprehensive services to clients, children and families.
- Utilize professional reading, writing and communication skills in order to carry out the necessary job requirements.
Community Care Resource Coordinator Responsibilities:
L.E.A.P.’s Community Care Resource Coordinator is directly responsible to the Career and Family Services Program Director and coordinates the activities of a wide variety of direct and indirect services to clients and families of L.E.A.P. and the Washington County community. This position is funded through the CARES Act (Coronavirus Aid, Relief, and Economic Security Act) to help provide emergency assistance to individuals and families affected by the 2020 coronavirus pandemic. This position requires a deep understanding of the challenges faced by those living in poverty, extensive knowledge of local resources designed for assistance, as well as compassionate communication skills.
Typical work activities will include but not be limited to the following:
- Assist the Executive Director of L.EA.P. and Director of Career and Family Services in coordinating the planning, development, and implementation of a community needs assessment to measure the impact of COVID-19.
- Coordinate available resources both internal and external to ensure a seamless process for partnership with both agency and community services.
- Assist individuals in finding information and services, address concerns and ensure they are aware of the services available to them, especially for basic needs and emergency services, such as utilities, medical costs, rent, transportation, and food and case management.
- Link individuals to appropriate community resources such as mental health providers, primary care physicians, social services, employment services, legal aid, money management guidance, housing assistance, and other supportive services.
- Participate in Trauma Informed Care training and how one can relate that to and assist those impacted by COVID-19.
- Speak to various groups in the community about the goals and objectives of E.A.P.’s Community Action Agency and how we can partner with one another for a continuity of services
- Data and grant management, report writing, utilizing ROMA (Results Oriented Management and Accountability) principles.
- 8Attend staff and administrative staff meetings, committee meetings and all appropriate training some of which may require out of county travel and evening/overnight attendance.
- Meet with the Executive Director and Director of Career & Family Services and other Administrative Staff on a regular basis to assess the program’s overall progress and needs.
- Provide the Director of Career and Family Services with regular reports and all other reports as requested by the Program Director.
- Graduation from a regionally accredited or New York State registered college or university with a bachelor’s degree or higher in social work, counseling or related field and a minimum of 2 years of full-time experience in human services.
- Must have an awareness of social needs and trends within the community as well as the impact of the coronavirus on its members.
- Must be familiar with this county and surrounding areas, including available resources and support services.
- Be able to lead, take initiative and be a pro-active problem-solver.
- Valid NYS driver’s license